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Loan Insurance

Loan insurance was so profitable, in fact, that it often generated more income than the interest from the loans to which it was attached. In 2006, though, loan insurance made headlines for all the wrong reasons after the Financial Services Authority uncovered some significant issues with the cover and the way it was being sold. In the following two years several lenders faced large fines as a result of their failures and the number of customer complaints grew dramatically. Now, five years on, in excess of 1.5 million complaints have been made regarding payment protection insurance and the number of new complaints shows no sign of slowing.

One of the reasons why the mis-selling scandal has grown to such a degree is that there are multiple ways in which a policy may be mis-sold. Mis-selling can range from cover added without the customer’s consent to policies sold to customers who didn’t need it or couldn’t use it.

If you think you have been mis-sold a payment protection policy with a loan, mortgage or credit card you are urged to make a complaint. To get started today, just fill out our quick online claim form. We have already helped thousands of customers make their claim and settle many complaints in just 8 weeks.